Privacy Policy

Last updated: October 10, 2025

Welcome to Zuperlearn (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, disclose, store, and protect information through our website, learning platform, mobile apps, and other services (collectively, the “Services”).

1. What Information We Collect

1.1 Personal Information

  • When you register for an account (student / instructor)
  • Enroll in courses, make payments, or contact support
  • We may collect: name, email, phone number, billing info, profile data, and course participation data.

1.2 Non-Personal, Technical, Aggregated Information

  • Device type, operating system, browser type
  • IP address and approximate geographic location
  • Usage data (pages visited, time spent, interactions)
  • Cookies and tracking technologies

2. How We Use Your Information

  • To provide, operate, and improve our Services
  • To process enrollments, payments, and refunds
  • To communicate about account updates and notifications
  • To send marketing or promotional communications (with consent)
  • To personalize your learning experience
  • To detect and prevent fraud or security issues

3. Sharing & Disclosure of Your Information

  • Service providers: payment processors, analytics, hosting, etc.
  • Third-party integrations: if you connect external services.
  • Legal obligations: if required by law or to protect rights and safety.
  • Business transfers: during mergers or acquisitions.
  • Aggregated data: for analytics and research.

4. Cookies and Tracking Technologies

We use cookies to enable platform functionality, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect functionality.

5. Data Retention

We retain your Personal Information only as long as necessary to fulfill purposes, comply with laws, and enforce agreements. When data is no longer needed, it is deleted or anonymized.

6. Data Security

  • Encryption in transit (TLS/SSL) and at rest
  • Access controls and least-privilege principles
  • Regular security audits and secure development practices

While we strive for strong security, no system is completely secure.

7. Your Rights & Choices

  • Access, correction, or deletion of your data
  • Restriction or objection to processing
  • Data portability and withdrawal of consent

To exercise these rights, contact us via the details below. Identity verification may be required.

8. Minors

Our Services are not intended for individuals under the age of [13/16/18]. We do not knowingly collect information from minors without parental consent.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data.

10. Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of [Insert jurisdiction]. Disputes will be subject to the courts of [City / Country].

11. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be communicated via email or notices on our platform. The “Last Updated” date reflects the latest revision.

12. Contact Us

If you have questions or requests, contact us:
Zuperlearn
Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.
Email: support@zuperlearn.com